Bi-Lingual Constituent Services Specialist
Churches United for Fair Housing (CUFFH) is a grassroots organization that works towards community empowerment through community organizing, youth engagement, and by providing sophisticated social services. CUFFH organizes towards preserving and creating vibrant communities that are not exclusive and are really affordable to working families in New York City. CUFFH programs serve the extremely low-income and immigrant families that are threatened by displacement and lack of affordable housing options city-wide.
The Constituent Services Specialist will help carry out our year-round service programs which include affordable and fair housing workshops, tenant and immigrant know-your-rights workshops and referral programs to other resources and services through the CUFFH Network. This position provides affordable housing information to large groups of our constituents, as well as works closely with individuals in a one-on-one setting to provide personalized assessment, counseling and assistance.
Essential Responsibilities Include
Facilitate fair housing, affordable housing, financial empowerment and know-your-rights outreach and workshops across our Network
Provide CUFFH weekly services at multiple locations across our member churches and larger Network in Brooklyn
Coordinate all logistics for housing workshops and other events
Perform outreach and canvassing to inform and engage community members to attend workshops and events
Represent CUFFH priorities at coalition meetings and in local/citywide initiatives, including participating as an HPD Housing Ambassador
Help develop an individual work plan and annual goals
This position requires fluency in Spanish and English
A deep passion for social justice and community service provision
2+ years of customer/direct service, intake or relevant experience
Strong organizing, planning, meeting/workshop facilitation skills
Demonstrated ability to communicate with individuals from diverse backgrounds, particularly working with people in crisis
Willingness to work flexible hours, including evenings and weekends
Must be reliable, on time and responsive to communication
Strong writing and communication skills in both English and Spanish
Basic computer skills, including Google G Suite
Good teamwork skills, high energy and a positive attitude
$40,000 annually; Salary is negotiable and commensurate with experience
Fluency in Spanish & English is required
Learn more about our work at www.cuffh.org
CUFFH is a non-religious organization. We are an equal opportunity employer and encourage qualified individuals of every race, creed, ethnicity, ability, sexual orientation and gender identity to apply.